Frequently Asked Questions
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Find clear, helpful answers about our purpose, privacy, profile guidelines, connection process, safety measures, and overall halal matrimonial service experience.
What is the purpose of this site?
This website is designed to help Muslims find a life partner in accordance with Islamic principles.
Is this platform halal and Sharia-compliant?
Yes, all interactions and features on this website are designed to align with Islamic values.
Is this platform for serious relationships only?
Yes, this is an Islamic run matrimonial service for those looking for marriage only.
What kind of information should I include in my profile?
Include details such as your age, profession, education, religious practices, expectations for a partner, and other required fields. We advise you to be as candid and authentic as possible.
How does the matching or connection process work?
Candidates may express interest by sending a connection request. Further details, including photos, are shared once the connection request is accepted.
Can family members or guardians be involved?
We strongly encourage candidates to take ownership of their own marriage search. However, we recognize and respect cultural norms that involve family or guardian participation. Profiles should clearly indicate whether they are being managed by the candidate or by a family member, guardian, or another individual. Fraudulent or misleading representation is not permitted. If someone besides the candidate themselves is managing the profile, this must be clearly disclosed once a connection request is accepted and messaging begins.
Is there a cost to use the service?
ICNA Sisters matrimonial service is completely free and we strongly encourage anyone interested to register and create a profile.
Can other users see my contact details?
No, other users cannot see your personal contact information or photo. However, anyone may send you a connection request to express an interest in viewing your profile and messaging you. Upon accepting the request, your name and photo will become visible and messaging will become available.
Who can register on this platform?
This service is open to Muslim brothers and sisters seeking marriage.
Are profile photos required?
Yes, uploading a photo is required. However, your photo will remain private and is only available to view if you choose to accept a connection request.
How is my privacy protected?
We take privacy seriously. Personal contact information is kept confidential, and information displayed on your profile is not publicly shared without your permission.
Is there a screening or review process for profiles?
No, all profiles are created automatically once the user’s full information has been filled in and their account is created. ICNA does not perform any background checks and is not responsible for vetting any candidates on the platform.
What if I am not comfortable continuing a connection?
You may decline or discontinue a connection at any time. Your comfort and safety are always prioritized.
I'm struggling to find matches...what should I do?
The key to a successful marriage search is reasonable expectations and to consider what one is bringing to the table. Please feel free to utilize our contact form if you would like feedback on your profile or requirements.
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